Purchase rules

Rules for purchasing goods

The products purchased through the online store https://kikilondon-bg.com/ are sold directly by "Liu Sto" OOD, with its seat in Bulgaria, Sofia, p.k. 1750, g.k. Mladost 1, bl. 12, entrance 4, EIK 206489496, tax number and VAT number BG206489496.

1. Sales Rules

1.1 Liu Sto OOD offers nail products for sale at " https://kikilondon-bg.com/ ", as the exclusive distributor for Bulgaria of BIO BEAUTY LTD and KiKi London brand.
1.2 Liu Sto OOD reserves the right not to process and fulfill orders that do not comply with the sales rules of kikilondon-bg.com.

2. How to place an order through an online store.

2.1 To place an order for the purchase of one or more products on kikilondon-bg.com, you must complete the online order form and submit it electronically following the instructions.
2.2 The order request contains information about the main characteristics of each product ordered and the price of the relevant unit (including all applicable taxes and fees), the type of payment you can use to purchase each product, delivery terms for the products purchased, delivery and transport costs. On the website you can find references to the terms and conditions for returning purchased products, transport and delivery costs, as well as details of the seller, postal and email addresses, as well as the deadline by which the seller promises to deliver the goods. You can find information about the terms and conditions for exercising your right of withdrawal, the procedures and deadlines for returning the purchase, information about the circumstances in which you would lose your right to withdraw from the agreement, in accordance with consumer protection laws.
2.3 The order is considered delivered when Liu Sto Ltd. receives an electronic order request and the order information has been confirmed as correct.
2.4 Submitting the order request constitutes an obligation to pay the specified amount. The order form will be retained in our database for the time required to process your order and as required by law.
2.5 Once your order form is received, Liu Sto Ltd. will process your order.
2.6 Liu Sto Ltd. reserves the right not to process orders when they are incomplete or inaccurate, or the products are no longer available (in stock). In the above cases, we will inform you by e-mail that the agreement has not been fulfilled and that Liu Sto Ltd. has not fulfilled your purchase order, stating the reasons for this.

If the products displayed on kikilondon-bg.com are not available during the last visit to the site or after Liu Sto OOD has received your order request, Liu Sto OOD will inform you of the unavailability of the ordered products within two ( 2) working days from the day Liu Sto OOD received your order.
If the order request has been submitted and the price has been paid for products that are no longer available, Liu Sto Ltd. will refund the amount paid for those products without delay, and the agreement between the parties will be considered terminated.
2.7 By submitting an order request to Liu Sto OOD, you unconditionally accept and undertake to comply with the provisions of these Purchase Rules. In the event that you do not agree with any of the provisions of these Rules, please do not submit an order request for the purchase of products on kikilondon-bg.com.
2.8 Once the agreement has entered into force, the Merchant will send you a confirmation of receipt of the purchase request by e-mail. By submitting an order form, you agree and accept these Purchase Rules, as well as additional conditions contained on kikilondon-bg.com.
2.9 All products purchased are intended for use in the country from which they were ordered. If you decide to export the products to another country, you will be responsible for complying with the export law of the country from which they were purchased and the import law of the country into which you are importing them. Liu Sto Ltd. is not responsible if you make such a decision.

3. Warranties and product prices


3.1 The main features and way of using the products are shown and explained at https://kikilondon-bg.com/ on each product page.
3.2 Prices are subject to change. Check the final sale price before submitting an order request.
3.3 Orders placed on the site from addresses to which Liu Sto OOD cannot deliver are automatically cancelled.
3.4 In case you decide to exercise your right to return the purchased products, kikilondon-bg.com has the right not to accept the returned products or not to fully refund the amounts paid for the purchased products that have been changed from their original form or are damaged.

4. Methods of payment

4.1 Payment of the value of the products and delivery costs must be made using one of the procedures specified in the order request.

Selected products can be paid to the supplier by "cash on delivery" or by credit or debit card (Paysera).

  • Cash on Delivery

With this type of payment, the price is paid in cash, to the courier, upon receipt (delivery) of the ordered goods.

  • Credit and debit cards

Types of cards you can pay with: Visa, Visa Electron, V PAY, MasterCard, MasterCard Electronic, Maestro. For this purpose, a direct connection with a terminal is used Paysera .
If you choose to pay by credit or debit card, this automatically means that you expressly agree that payment for the products will be made in advance - before delivery. This action does not reduce in any way any other rights you have in connection with the purchase.

After pressing the "Complete order" button, a payment page of our service payment company opens Paysera , where you enter the data of your card (number, date of validity, 3-digit security code, name of the cardholder);

If you are registered in the Verified by VISA or MasterCard SecureCode authentication schemes, an authentication page of your Issuing bank opens, where you enter your authentication password;
Upon successful transaction, a transaction note is displayed on the screen, which you print or save;
Please note that your V PAY or MasterCard Electronic card will only be accepted if it is registered to participate in the Verified by Visa or MasterCard SecureCode online authentication schemes.
Please also check that your card has been opened by your issuer for Internet transactions.
The maximum amount for a transaction is BGN 10,000.

  • Currency

The user should keep in mind that when making card payments the currency of payment is BGN (BGN).

ATTENTION: When paying by card, additional fees may be incurred by the card issuing bank.

ATTENTION! When paying with bank cards, the bank may impose additional requirements on the payer.
To protect you from abuse when paying with your Visa or MasterCard card, we apply the best practices recommended by international card organizations:
Security when entering and transferring card data is ensured by using SSL protocol to encrypt the connection between our server and the payment page of our serving bank
The authenticity of your card is verified by entering a security code (CVV2)
In addition, to identify you as a cardholder, the e-commerce payment server of our servicing bank supports the authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode, in case you are registered to use them.

5. Promotional Codes

5.1 Discount codes are personalized codes that allow you to benefit from discounts on purchases on kikilondon-bg.com and cannot be exchanged for money.

6. Liability

Information about the ingredients used in kikilondon-bg.com products can be found on the page of each product.

Reliance on any information provided by the Site is solely at your own risk.

7. Law

7.1 These General Terms and Conditions of Sale are governed by Bulgarian laws.

9. Changes and Updates

The General Terms and Conditions of Sale may be amended, and the changes would be due to new laws and regulations or for other reasons. The new General Terms and Conditions of Sale shall be effective from the date of their publication on kikilondon-bg.com.

Update 01/07/2022